Privacy policy

We take your privacy seriously and this privacy statement explains how shalyy.shop (collectively, “we,” “us,” or “our”) collect, use, share and process your information.

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

We abide by the principles of legality, legitimacy, and transparency, collect and process only the minimum necessary data within a limited scope of purpose, and adopt technical and administrative measures to protect data security. We use personal data to help verify accounts and user activity, as well as to maintain safety and security — such as monitoring fraud, investigating suspicious or potentially illegal activity, or violations of our terms or policies. Such processing is based on our legitimate interest in safeguarding our products and services.

Below is a breakdown of the types of personal data we may collect and how we use them:

ⅰ. Data you provide We collect personal data you submit when you use our products and services or interact with us, including creating an account, submitting inquiries, completing online surveys, or using our live chat support. If you place an order, we collect purchase-related personal data, including payment details (credit/debit card numbers and card credentials), account authentication information, and billing & shipping contact information.

ⅱ. Data generated from your use of our services and products When you browse our website, we may collect information about your device type, unique device ID, device IP address, operating system, browser type, usage logs, diagnostic records, and location data from your computers, mobile phones or other devices accessing our platform. Where permitted, our services may use GPS, IP address and other positioning technologies to obtain your approximate location to optimize our products and services.

In general, we use personal data to provide, improve and develop our products and services, communicate with you, deliver targeted marketing and services, and protect our platform and customers.

ⅰ. Providing, improving, and developing our products and services We use personal data to operate, optimize and iterate our products, services and marketing campaigns, including data analysis, market research and internal audits. Such processing relies on our legitimate interest in delivering stable products and sustaining business operations. If you join contests or promotional activities, we may use your submitted personal data to administer such events. Certain promotions carry supplementary rules governing data usage; please review them carefully before participation.

ⅱ. Communicating with you With your explicit prior consent, we may use your personal data to send marketing communications about our own products and services, notify you about account orders, and update you on policy and term revisions. If you no longer wish to receive marketing emails, contact us to opt out. We also use your data to process and respond to your support inquiries. With your explicit prior consent, we may share your personal data with third-party partners to send you marketing materials for their goods and services. With your consent, we may personalize your experience on our platform and third-party websites/apps using your data, and measure the performance of our promotional campaigns.

NOTE: For all data processing activities requiring your explicit consent above, you may withdraw your consent at any time by contacting us.

Cookies are small text files stored on web browsers to record information. They are widely adopted to store and read unique identifiers and other data on computers, mobile phones and other devices. We also employ equivalent technologies including local browser storage, device-specific identifiers and embedded software for identical purposes. All such tracking technologies are collectively referred to as "cookies" within this statement.

We deploy cookies to operate, secure and improve our products and services: personalizing page content, delivering and measuring advertising performance, analyzing user behavior, and delivering a safer browsing experience. The specific cookies deployed vary across different pages and services you access.

We share limited personal data with trusted strategic partners who assist us in delivering our products, services and marketing campaigns. Personal data will only be shared with such partners to operate or improve our platform, products and advertising. We will never share your personal data with third parties for their independent marketing purposes without your explicit prior consent.

ⅰ. Compliance with legal obligations We may process or disclose your data to satisfy mandatory laws applicable in the European Economic Area (EEA) or your country of residence. Processing rules for EEA residents: If you reside in the EEA, all processing of your personal data complies with Article 6(1) of the General Data Protection Regulation (GDPR) where we rely on your consent as the legal basis for data processing.

ⅱ. Implementation and enforcement of this statement We may share personal data with all our affiliated companies. In the event of merger, corporate restructuring, acquisition, joint venture, asset assignment, spin-off, transfer, full/partial business sale or liquidation (including bankruptcy proceedings), we may transfer all your personal data to the relevant third-party successor. We may also disclose personal data if we reasonably determine disclosure is necessary to protect our legal rights, exercise available remedies, enforce our terms of service, investigate fraud, or safeguard our platform and users.

ⅲ. Legal compliance, security and protection of third-party rights We may disclose your personal data when required by law, judicial procedures, litigation, or official requests from domestic and foreign government authorities. We may also disclose data if necessary for national security, law enforcement or other matters of public interest.

Our products and services are intended for adult users only. We do not knowingly collect, use or disclose personal data of minors under 16 years old. If we discover we have collected personal data from a child under 16 (or the minimum applicable age in your jurisdiction), we will take immediate steps to fully delete such data. Please contact us immediately if you become aware a minor under 16 has submitted personal information to shalyy.shop.

We take reasonable measures to keep your personal data accurate, complete and up-to-date. You hold the right to access, correct or delete the personal data we have collected. You may also restrict or object to further processing of your personal data at any time. You have the right to obtain your personal data in a structured, standard machine-readable format, and you may file a complaint with your local competent data protection authority regarding our data processing activities.

To protect your data privacy and security, we may request identity verification materials from you to confirm your eligibility to access, modify or delete your personal records, before retrieving and providing your stored data. Applicable laws or regulatory requirements may permit or oblige us to reject full or partial data access/deletion requests under certain circumstances. You may contact us to exercise all above rights. We will respond to your formal request within a reasonable timeframe, and no later than 30 calendar days.

Our website may contain hyperlinks leading to third-party platforms not affiliated with shalyy.shop. We bear no liability for the privacy policies and practices of these third-party operators. This privacy statement governs only data collected by shalyy.shop through our own products and services. We strongly recommend you review the independent privacy policy of any third-party website before using their services.

We implement reasonable technical, administrative and physical security safeguards to prevent unauthorized access and misuse of your personal data. We retain your personal data only for the period necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required or permitted by applicable law.

We may revise this privacy statement periodically to adapt to new technologies, industry standards and regulatory updates. Your continued use of our products and services after the revised statement takes effect constitutes your acceptance of the updated terms. If you disagree with the revised privacy statement, please stop using our products and services and contact us to close your registered account.

If you have any questions about this Privacy Statement or our data processing practices, please reach us via: service@shalyy.shop